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Out of Hours Customer Service Consultant

Job reference:
Job type:
Call Centre and Customer Services
Start date:
Essential Skills:
Rachel Higgins

Customer Service Consultants - Evenings & Weekends

Up to £24.0k (pro rata subject to shift pattern)



Evening & Weekend Workers We Need You!

Due to the increased demand for out of hours support from our existing customers, Gi Group has set up an Out of Hours customer service team to be based in Coventry.

The primary function of this team will be to support all requirements of both customers and Flexible Employees from the UK branch network between 5pm - 7am, Thursday night through to Monday night (inclusive).

The team are responsible for delivering the highest levels of customer & candidate service and activities will include the fulfilment of temporary bookings, making calls to customers confirming temporary worker attendance & satisfaction. relationship management and dealing with temporary worker issues and enquiries.

We are looking to appoint 2 x Out of Hours Consultant that can cover a variety of hours over the following days:

Thursday 4pm - Monday 9am

The ideal Out of Hours Consultant must be an effective communicator; both verbal and written, have a genuine commitment to customer service, be attentive to detail, be reliable and most of all be Flexible!

Interested? Then please email your CV to us or phone the Gi recruitment team and we will take it from there.


Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.

This vacancy has now expired.